OUR FURNITURE IS EASY TO ORDER!
Just call us Monday through Saturday 10:00-5:00 P.T.
Orders can be placed
by phone. All orders require a 50% deposit before work begins. Final payment
If you are not
completely satisfied, you can return an item within 30 days upon delivery.
SHIPPING AND DELIVERY
Prior to placing your order, be sure to measure the area where the items will be placed, as well as the size of doors, stairs, around corners, ceiling heights, etc. We cannot guarantee that the items you order will fit in your home.
Once your order is ready to be shipped, we will either contact you by E-mail or telephone confirming that the shipping process is started and that any remaining balance is about to be charged to your credit card.
PREPARING FOR DELIVERY SERVICE
You will be contacted by the shipping company to establish a delivery time. In some areas, the shipping company offers only tailgate delivery that requires assistance from the customer. Also, be prepared to transfer the items into your house. If your home is not accessible to the carrier's truck, your merchandise will be transported to the nearest accessible point and it will be your responsibility to transport the items to your home.
INSPECTION OF YOUR DELIVERY
You should inspect your order to insure that there has been no damage - no holes in the box, crushed corners, etc. Please note that you must report any damage immediately upon delivery by noting it on the Bill of Lading and contacting us at: (541) 883-7708.
If you wish to cancel an order, you
may do so within three working days of placing an order. All of our furniture is
custom built so once the building process begins, we will not be able to refund any
deposits. If you cancel within the three days, we will refund the full amount.